Privacy Policy, Cookie Policy & Terms and Conditions
Last updated: January 26th, 2026
This document contains the Privacy Policy, Cookie Policy, and Terms and Conditions for Keep Out Pest Solutions Co. ("we", "us", "our"), a pest control services provider operating at keepoutpest.com.
PRIVACY POLICY
1. Who We Are
Keep Out Pest Solutions Co. provides residential and commercial pest control services. Our registered address is 1791 Buffalo Run Lincolnton, NC 28092. You can contact us at matt@keepoutpest.com or 828-919-2847.
2. Information We Collect
We may collect and process the following types of personal information:
Name, email address, phone number
Property address and service location
Details submitted through contact or quote forms
Payment-related information (processed securely via third‑party providers)
Website usage data (IP address, browser type, pages visited)
3. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotes
Schedule and deliver pest control services
Process payments and issue invoices
Improve our website and services
Comply with legal and regulatory obligations
4. Legal Basis for Processing (GDPR – if applicable)
Where required, we process personal data based on:
Your consent
Performance of a contract
Legal obligations
Legitimate business interests
5. Sharing Your Information
We do not sell your personal data. We may share information with:
Payment processors
IT and website service providers
Regulatory or legal authorities where required by law
All third parties are required to protect your data appropriately.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
7. Your Rights
Depending on your location, you may have the right to:
Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Requests can be made by contacting us at matt@keepoutpest.com.
8. Data Security
We use appropriate technical and organizational measures to protect your data against loss, misuse, or unauthorized access.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
COOKIE POLICY
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help improve functionality and user experience.
2. Types of Cookies We Use
Essential Cookies: Required for website operation
Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics)
Functionality Cookies: Remember preferences and settings
3. Managing Cookies
You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
4. Third‑Party Cookies
Some cookies may be set by trusted third‑party services we use for analytics or performance monitoring.
TERMS AND CONDITIONS
1. Services
Keep Out Pest Solutions Co. provides pest inspection, treatment, prevention, and related services. Specific service details, pricing, and guarantees will be confirmed in writing before work begins.
2. Quotes and Pricing
Quotes are based on the information provided and site conditions
Prices may change if infestation severity or site conditions differ from initial assessment
All prices are subject to applicable taxes unless stated otherwise
3. Appointments and Access
Customers must provide safe and reasonable access to the property at the scheduled time. Missed appointments may result in a call‑out fee.
4. Treatment Limitations
Pest control treatments reduce or eliminate infestations but cannot guarantee permanent eradication
Re‑infestation may occur due to environmental or structural factors beyond our control
5. Customer Responsibilities
You agree to:
Follow all preparation and after‑care instructions
Disclose known hazards (pets, allergies, sensitive individuals)
Maintain sanitation and exclusion measures where advised
6. Health and Safety
All treatments are carried out in accordance with applicable laws and safety guidelines. Customers must vacate areas if instructed and follow re‑entry times strictly.
7. Liability
To the maximum extent permitted by law:
We are not liable for indirect or consequential losses
Our liability is limited to the cost of the service provided
Nothing in these terms limits liability for death or personal injury caused by negligence where prohibited by law.
8. Cancellations and Refunds
Cancellation terms will be outlined at booking. Refunds are issued at our discretion where services have not been delivered.
9. Intellectual Property
All website content, text, and logos are the property of Keep Out Pest Solutions Co. and may not be reproduced without permission.
10. Governing Law
These Terms are governed by the laws of Lincoln County, NC, and any disputes shall be subject to the exclusive jurisdiction of its courts.
11. Contact
If you have questions about these Terms or our policies, contact:
Keep Out Pest Solutions Co.
Email: matt@keepoutpest.com
Phone: 828-919-2847